Terms and Conditions

Welcome to NekSpine (“we,” “us,” or “our”).
These Terms and Conditions (the “Terms”) govern your access to and use of
https://nekspine.com/ (the “Site”) and any products, services, or content provided by us.
By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, you must not use the Site.

1) Acceptance of the Terms

By accessing or using the Site, you represent that you have read, understood, and agree to be bound by these Terms
and our Privacy Policy. If you use the Site on behalf of an organization,
you represent that you have the authority to bind that organization, in which case “you” and “your” shall refer to that organization.

2) Eligibility

You must be at least the age of majority in your jurisdiction to use the Site or place orders. By using the Site, you
represent and warrant that you meet this requirement and that you will comply with all applicable laws and regulations.

3) Accounts and Security

You may need to create an account to access certain features. You agree to provide accurate, current, and complete information,
to maintain and promptly update it, and to keep your login credentials secure. You are responsible for all activities that
occur under your account. Notify us immediately of any suspected unauthorized use or security breach.

4) Purchases, Pricing & Taxes

All product descriptions, prices, promotions, and availability are subject to change without notice. By placing an order,
you authorize us (or our payment processors) to charge your selected payment method for the total amount of your order,
including applicable taxes, shipping, and fees. Prices may be listed in USD unless otherwise indicated. We reserve the right
to refuse or cancel any order for any reason, including suspected fraud or product unavailability.

5) Shipping, Delivery & Risk of Loss

Shipping timelines provided on the Site are estimates only and not guarantees. Title and risk of loss for products transfer
to you upon our delivery to the carrier. We are not liable for delays caused by carriers, customs, or events beyond our

6) Returns & Refunds

All sales are considered final unless otherwise required by applicable consumer protection laws.
We carefully inspect all products before shipment to ensure quality and accuracy. In the unlikely
event that you receive a defective, damaged, or incorrect item, you must notify us within
7 days of receipt by contacting our support team at
CONTACT US.

If a return is approved:

• Products must be unused, in their original packaging, and accompanied by proof of purchase.
• You are responsible for the cost of return shipping unless the return is due to our error.
• Refunds will be issued to the original payment method within a reasonable timeframe after we receive and inspect the returned product.

We reserve the right to refuse returns that do not meet these conditions.

7) Medical & Safety Disclaimer

Products offered on this Site are designed for ergonomic and professional use and are not medical devices
unless expressly stated. They are not intended to diagnose, treat, cure, or prevent any disease or condition. Always follow
safety instructions and consult qualified healthcare professionals before using any product in a clinical setting. Your use
of the products is at your own risk.

8) Intellectual Property

The Site and all content therein—including text, images, graphics, logos, trademarks, service marks, product names, videos,
software, and code—are owned by or licensed to NekSpine® and are protected by intellectual property laws.
Except as expressly permitted, you may not copy, reproduce, modify, distribute, perform, display, or create derivative works
from the Site or its content without our prior written consent. All trademarks, including NekSpine®,
are the property of their respective owners.

9) User Content & Feedback

If you submit reviews, comments, images, or other content (“User Content”), you grant us a worldwide,
non-exclusive, royalty-free, perpetual, irrevocable, sublicensable license to use, reproduce, modify, adapt, publish,
translate, create derivative works from, distribute, and display such User Content in any media. You represent and warrant
that you own or control all rights in and to your User Content and that it does not infringe any third-party rights or
violate any law.

10) Prohibited Conduct

You agree not to: (a) use the Site for unlawful purposes; (b) attempt to gain unauthorized access to the Site, accounts,
or systems; (c) interfere with or disrupt the operation of the Site; (d) send spam, malware, or harmful code; (e) engage in
scraping, data mining, or automated collection except as permitted by robots.txt; or (f) misrepresent your identity or affiliation.

11) Third-Party Links & Services

The Site may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices
of third parties. Access these websites and services at your own risk and review their terms and policies.

12) Regulatory & Compliance

You are responsible for complying with all applicable laws, regulations, and professional standards relating to your use of our
products, including any local requirements for clinical or workplace environments. We make no representation that the Site or
products are appropriate or available in all jurisdictions.

13) Warranties & Disclaimers

EXCEPT AS EXPRESSLY PROVIDED IN A WRITTEN WARRANTY DOCUMENT INCLUDED WITH A PRODUCT, THE SITE AND ALL CONTENT, PRODUCTS,
AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY,
INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

14) Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL NekSpine, ITS AFFILIATES, OFFICERS,
DIRECTORS, EMPLOYEES, AGENTS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY,
OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATING TO THE SITE OR PRODUCTS,
EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIMS RELATING TO THE SITE OR PRODUCTS
SHALL NOT EXCEED THE AMOUNT YOU PAID, IF ANY, FOR THE PRODUCT OR SERVICE AT ISSUE IN THE 12 MONTHS PRECEDING THE EVENT
GIVING RISE TO THE CLAIM.

15) Indemnification

You agree to defend, indemnify, and hold harmless NekSpine and its affiliates, officers, directors,
employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees
(including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Site.

16) Governing Law & Jurisdiction

These Terms are governed by the laws of the The United States of America, without regard to conflict of law
principles. You agree to submit to the exclusive jurisdiction of the state and federal courts located in
The United States of America for the resolution of any disputes that are not subject to arbitration as set out below.

17) Dispute Resolution

Before initiating formal proceedings, you agree to attempt to resolve the dispute informally by contacting us at
CONTACT US. If we cannot resolve the dispute within 30 days, each party may
pursue available remedies. Optional: Insert arbitration clause and class-action waiver here if your legal counsel advises.

18) Force Majeure

We shall not be liable for any failure or delay in performance due to events beyond our reasonable control, including acts of God,
war, terrorism, labor conditions, government acts, utility failures, or internet disruptions.

19) Changes to the Terms

We may modify these Terms at any time by posting the updated version on the Site with a new “Last Updated” date.
Your continued use of the Site after the effective date of the changes constitutes your acceptance of the revised Terms.

20) Miscellaneous

Severability. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions
will remain in full force and effect.
No Waiver. Our failure to enforce any right or provision is not a waiver of such right or provision.
Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior
written consent. We may assign these Terms at any time.
Entire Agreement. These Terms, together with any policies referenced herein (including our Privacy Policy
and Returns & Refunds Policy), constitute the entire agreement between you and us concerning the Site and products.

21) Contact Us

Note: This page is provided for general informational purposes only and does not constitute legal advice.
You should consult legal counsel to tailor these Terms to your specific products, sales channels, and jurisdictions,
and to confirm whether arbitration, consumer rights notices, or device-specific regulatory statements are required.